Data Protection Policy

Last updated March 25, 2019
Data management

GENERATIVE PLANTING collects and manages your personal data within the framework of its activity. It also defines the purpose for which your data will be used
Your data will be processed by :
1280 route de grasses, 06620 Le Bar-sur-Loup
Hereinafter referred to as "GENERATIVE PLANTING".

Why do we collect your data?

Neflio uses the data you entrust to us for the following purposes:
Command management: In order to create your order, to ship it to you and to provide customer service, then for the generation of billing data. This data is also used to manage your customer account The payment of your orders: The payment of your orders on Neflio is secure and no bank details are collected. Only your bank details are sent to the authorized payment services that Neflio works with

What personal data is collected about me?
What data?

Neflio collects the data necessary for the proper conduct of its business. The following are collected and processed: surname, first name, address, postcode, city, country, telephone numbers, email address, password (secure), delivery documents, invoicing and accounting data. Only certain data are mandatory, these are indicated when they are entered

At what time?

Neflio collects the data you entrust to us when:
You create a client account
You are placing an order (Delivery and billing address)

On what legal basis and for how long are my personal data processed?
The processing of your personal data is justified by different legal grounds depending on the use we make of it. You will find below the legal bases and the retention periods that we apply to our main processing operations

Legal basis for processing
Personal data are necessary for the proper execution of the sales contract.</br>Explicit consent in the form of a banner. This consent can be revoked at any time.</br>When the processing of your data is made mandatory by law.</br> Most of the data necessary for our activity (customer account, orders, edited documents) is kept
Retention period
Your critical data (customer account information, order history, delivery documents, invoicing...) are generally kept for a period of 10 years (legal framework of article L. 123-22 paragraph 2 of the French Commercial Code). After this period, they are then deleted
Treatment Legal Basis Shelf Life Information
Management of orders, products and services Contract 10 years
Customer account Contract 10 years
Retention of credit card data following payment Law 15 months (article L133-24 of the Monetary and Financial Code) Keep by an external secure payment service
Who are the recipients of your data?
Your data will be used solely for Neflio's business. We do not sell your data to any third party

Neflio : Data necessary for the proper functioning of our business.
Delivery service: Data necessary for the delivery of your order.
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You express your opinion on the use of your data

In accordance with the French Data Protection Act No. 78-17 of January 16, 1978, and the European Regulation on the Protection of Personal Data 2016/679 of April 26, 2016, you have the right to access, rectify, limit and delete your personal data. You also have the possibility at any time to withdraw your consent to the storage of your personal data. To exercise your rights and to correct or delete your personal data, please write to specifying:
Your name and surname
Your email address used on the site
The action we must take
We will respond to your request within the time limit set by the General Data Protection Regulation (GDPR)

We will respond to your request within the time limit set by the General Data Protection Regulation (GDPR)

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